Shipping Policy

Last updated: 25 October 2026

This policy explains how and when SixMuse (sixmuse.co) delivers your order.

Where we deliver

We deliver across India to all pin codes served by our courier partners. If a pin code can't be served, we will contact you and cancel the order at no cost to you.

Shipping charges

Delivery is free on orders of ₹300 and above.
For smaller orders, the delivery charge is shown to you before you confirm the order.
Any Cash on Delivery charge is also shown before you confirm. Nothing is added later.

Processing and delivery time

Orders are packed and handed to the courier within 1–3 working days (Monday to Saturday, except public holidays).
Most orders arrive within 3–6 working days of being placed. Remote areas, hilly regions, the North-East, Jammu & Kashmir and the islands can take a few extra days.
Delivery times are estimates. Weather, festivals, strikes and other events outside our control can cause delays.

Cash on Delivery orders

Cash on Delivery (COD) is available on most pin codes. We may call, SMS or WhatsApp you to confirm a COD order before we ship it. If we can't reach you to confirm, we may cancel the order. See Cash on Delivery for details.

Tracking your order

Once your order ships, you'll get the tracking details by SMS, WhatsApp or email. See Track Your Order.

Delivery attempts

The courier usually tries to deliver more than once. Please keep your phone reachable and make sure the address and pin code are complete. If delivery fails because the address is wrong or nobody is available, the parcel may be returned to us.

Damaged or tampered parcels

If the parcel looks damaged or opened, please don't accept it, or record a video while you open it. Report any damage, missing item or wrong item within 48 hours of delivery so we can help quickly. See our Return, Replacement & Refund Policy.