Last updated: 25 October 2026
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, you can raise any complaint about your order, our products or your personal data with our Grievance Officer.
Grievance Officer
Grievance Officer, SixMuse
Email: care@sixmuse.co
Address: Shakti Nagar, Habib Ganj, Bhopal, Madhya Pradesh 462024, India
How to raise a complaint
Email us with your name, the phone number you ordered with, your order number (if you have one) and a short description of the problem, with photos if relevant.
What happens next
- We acknowledge your complaint within 48 hours.
- We aim to resolve it within one month of receiving it, and keep you updated until it is closed.
If you aren't satisfied with our response, you can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.